**Late Policy** Your appointment time is reserved exclusively for you! If your arrival time is 15 minutes or later than your scheduled appointment, this may result in a shortened appointment. We reserve the right to reschedule your appointment. **No-Show Policy** There will be a charge of 50% of scheduled services. If you have a series; one service from this series will be deducted. If you have a gift card, the amount will be deducted from the gift card. For Botox/Dysport patients, a $50 fee will be charged to your credit card for missed appointments. **Payments/Refunds** Payments for all procedures at Ageless in the Triad are due at the time of service and is non-refundable. All sales are final. However, Ageless in the Triad does have an exchange policy that gives you options if case the need arises. Should you wish to discontinue your treatment in the midst of a series, you will receive pro-rated credit for the unused treatments. The treatments that have already been provided will be charged at current single treatment prices to calculate the remaining credit. This credit may be used to purchase other treatments, not products, offered at Ageless in the Triad.